+44 (0)1260 282200

sales@newfieldautomation.com

Where required, dedicated contracts can also be set up varying from 5 day a week working hours support to full 24/7/365 days per year support whereby dedicated telephone response and site attendance by an engineer is guaranteed at all covered times.

Modem support

Where remote support is required, by using the latest technologies Newfield can provide Modem/Web enabled systems to allow fast response to assist the customers engineers with fault diagnosis and support.

In today’s world of integrated automation systems which are inherently reliable, it is common for the control system which resides out of sight to become overlooked and neglected.

As part of Newfield’s service support facilities, dedicated system specific Health Check and Support services can be provided to maintain your systems. These would be tailored to the customers requirements and can be made up of regular site visits to carry out:

Testing the systems integrity

Software backups/updates

Preventative maintenance i.e PLC battery changes

Benchmarking of the system

Newfield currently provide support contracts to Manchester, Leeds Bradford, Bristol, Cardiff, Belfast & Bournemouth airports, Cummins engine company and DuPont nanochemicals.